Reference

How milyo888 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via GCash, Maya or InstaPay, and use our lobby — and how we keep that information secure.

Data collected only for account and payment purposesGCash, Maya and InstaPay details handled with encryptionYou can request, correct or delete your dataNo data sold to third-party marketersContact our support team for any privacy concern
milyo888 How milyo888 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about the data we hold, want to correct something on your account, or need to submit a formal data request, our support team is the right starting point. You can reach us through live chat directly from the account dashboard, by email, or by submitting a request through the Help section on the site. We aim to acknowledge data-related requests promptly and resolve them within the timeframe required under applicable Philippine data protection rules.

Live Chat Access live chat from your account dashboard. Describe your privacy concern clearly and our team will route it to the right handler without delay.
Email Support Send a written data request to our support email address listed in the Help section. Include your registered account number so we can locate your record quickly.
Help Centre Request Use the Help Centre form inside your account to flag a privacy issue formally. This creates a trackable reference number for your request.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Account security and data integrity are part of how we operate every day — not an afterthought. From the moment you link your GCash or Maya wallet to your account, the connection is handled over an encrypted channel. We apply session controls, OTP-based login verification and automatic logouts on idle mobile sessions to reduce unauthorised access risk. Your data is retained only for as long as it is needed for account operation, legal compliance or dispute resolution — after which it is scheduled for deletion under our internal data lifecycle policy.

Encrypted Payment Data

All GCash, Maya and InstaPay transaction references passing through your account are encrypted in transit and at rest. We never store full e-wallet credentials on our servers.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand how pages load on your device. You can manage cookie preferences through your browser settings at any time.

Data Retention Limits

We keep your account data only for as long as it is needed for active account management, legal obligations or unresolved transaction disputes — after that, deletion is scheduled automatically.

Your Rights Under Philippine Law

You have the right to access, correct and request deletion of your personal data held by us. Submit a formal request through the Help Centre and we will respond within the legally required period.

Common Questions About Your Data and Privacy

Below are the questions we hear most often from account holders about how their personal data is handled, what rights they have, and how to act on those rights. If your question is not covered here, reach out through live chat or the Help Centre form.

We collect your name, contact number, email address and the payment method you register — such as GCash, Maya or InstaPay. Identity documents may be requested during verification to confirm your account.

We share limited data only with payment processors and fraud-detection services when needed to complete your transaction. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Transaction references from GCash and Maya are encrypted in transit. We never store your full e-wallet PIN or password — those remain inside your own GCash or Maya app, not on our servers.

Yes. Submit a data access request through the Help Centre form inside your account or send an email to our support address. Include your registered account number so we can locate your record promptly.

Use the Help Centre form to submit a deletion request. We will process it within the timeframe required by applicable Philippine data protection law, subject to any legal retention obligations.

We retain your data for as long as your account is active and for any period required by law or needed to resolve open disputes. Once those conditions no longer apply, deletion is scheduled automatically under our data lifecycle policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.